We endeavor to send your purchase by courier within 24 hours of your purchase being made. Your parcel will be sent via NZ Post. Once your package is sent you will receive an email with the tracking number and will be able to track your parcel via the NZ posts website.
You need to know that we live in beautiful Northland - New Zealand, you will understand that this is rural New Zealand so please allow at least 3 days for your parcel to arrive, and you may have to add a couple of days to that if you too live in rural New Zealand.
Please note we will only refund damaged goods if reported within 24 hours of receiving the items. Please do not supply us with a PO Box number. Please reframe from contacting us about a missing parcel until 7 working days have passed.
There are no shipping fees on orders $50 and over, for any orders under $50, there will be an additional $7 shipping fee applied.